Terms and Conditions

The term 'Site' refers to xandari.com and any other websites, mobile applications, or digital platforms owned, operated, or licensed by Xandari Resorts & Spa (including Xandari Costa Rica, Xandari Pearl Marari, Cardamom County, Xandari Riverscapes, and Xandari Harbour), where these Terms & Conditions are displayed or linked.

This includes mobile websites, booking engine applications, and any internet-enabled services through which content or reservation services are provided or received.

This Site provides information regarding Xandari Resorts & Spa properties, eco-hospitality experiences, resort amenities, dining, Ayurvedic spa programs, and reservation availability.

The Site allows guests to browse resort details, submit reservation requests, contact customer support, and access official communications from Xandari management.

The terms 'Xandari Resorts', 'Xandari', 'the Resort', 'we', 'our', and 'us' refer to Xandari Resorts & Spa and its operating entities, parent companies, subsidiaries, or associated hospitality divisions. These terms are used for convenience and do not refer to any single legal entity.

By accessing this Site, downloading materials, or utilizing any online reservation or inquiry service, you agree to be legally bound by these Terms & Conditions. If you do not accept these terms, please refrain from using the Site.

We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior individual notice. Any changes will be posted directly on this Site along with an updated effective date.

Your continued access or use of the Site following any modifications constitutes your formal acceptance of the revised Terms & Conditions.

All room reservations made through the Site or direct resort booking channels are subject to room availability, age verification (guests must be 18 years or older to book), and specific rate terms displayed at the time of reservation.

Deposit requirements, check-in/check-out timings, taxes, and cancellation/refund terms vary by property and season. Please review the specific booking conditions presented during room selection before confirming your reservation.

All content featured on this Site—including text, photography, videography, logos, graphics, icons, software, and brand marks—is the exclusive property of Xandari Resorts & Spa or its content suppliers and is protected under international copyright and trademark laws.

No content from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior written permission from Xandari management.

All claims, disputes, or legal matters arising out of or related to the use of this Site, room bookings, or Xandari Resorts services shall be governed by and construed in accordance with the laws of India.

Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the competent courts in Ernakulam / Kochi, Kerala, India (for India properties) or San José, Costa Rica (for Costa Rica properties), as applicable.